Aileron Dispatch System/Citations

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Product Documentation

This documentation is relevant to the most recent version.
Anything outdated will not always work with this documentation.

For information on what has been added in recent versions or if there have been any updates, please view the version history for the Aileron Dispatch System.

Module Information

All modules require the Base System. If it does not have the base system, you will not be able to use them.

What's This Module For?

The Citations module allows you to manage & oversee all citations that have been issued.
Once officers have created a citation, they may obtain a signature and print the ticket to hand to the intended recipient which then prompts the user to view their ticket online.

Item Information

This will list all items that are included with the base system and their features.
It will also include the uses and descriptions of all the items. This will help you better in using the items to their greatest potential.

Aileron Ticket Writer

The Ticket Writer is used to receive the commands from the "Citations" program used on the Aileron Interface.
Once citations have been created through the program, the Ticket Writer can accept hand signatures from the civilian that is being cited and can then print the final ticket which can be handed to the user. Once the ticket has been accepted by the user, they will be directed to an online Aileron page where they can view their ticket.

Using Ticket Writer

The Ticket Writer is an in-hand attachment & only functions through Aileron Interface actions: Print Citation and Get Signature.

Printing a Citation

1. Select Print Citation from the Aileron Interface for the intended citation.
2. The Ticket Writer will then being printing the ticket.
3. Once printed and in-hand, the civilian being cited can obtain the ticket by clicking it; this will provide a link to an online Aileron page where the ticket can be viewed.

Obtaining a Signature

1. Select Get Signature from the Aileron Interface for the intended citation.
2. The ticket writer will then allow the civilian to submit a signature via textbox by clicking the Ticket Writer.
3. Once a signature has been received, it will be applied to the citation.

Interface Information

This will list all interface features that are included with the base system.
It will also include the uses and descriptions of all the items. This will help you better in using the items to their greatest potential.

This module will add the Citation to your list of programs.

Citations

The Citations program will allow you to create & oversee/manage citations.

Creating Citations

To Create a citation you will need to open the Citation program, you will find the button to create a citation in the top left as normal.
Once you have the Create Citation window open, you will need to fill out each of the 5 forms. You will not be able to proceed until all forms have been completed.

Driver Information

1. You must enter a registered User Name OR Operator License.
2. A successful match will display "User Successfully Found!" and their information will be displayed.
   - if not found, ensure the name/license ID has been entered correctly and that the user is registered in the Civilian Database.
3. Submit Information

Vehicle Information

1. You must enter a registered vehicle license plate number and check.
2. A successful match will display "Vehicle Plate Number Successfully Found!".
   - if not found, ensure the vehicle is registered in the Vehicle Database program.
3. Submit Information

Citation Information

1. Select Defendant Actions
2. Choose or enter a vehicle type
3. Enter location
4. Submit Information

Citation Charges/Offenses

1. Select the type of charge to issue
2. Complete the form
3. Add Charge

Driving Conditions

1. Complete Form
2. Submit Information

Once all forms have been completed, select Create Citation.
The citation will then be listed under the 'Citations' section in the program.

Deleting Citations

To Delete a citation, you will need to open the Citation program. Select the citation you wish to delete and select "Delete Citation" and it will be removed.

Marking Citation As Paid

NOTE: Prior to marking a citation as paid, the citation must have a user signature on file.
To Mark Paid on a citation, you will need to open the Citation program. Select the citation you wish to Mark Paid and select "Mark Paid".

Viewing a Citation

To view an existing citation, you will need to open the Citation program. Select the citation you wish to view and select "View Citation"; this will open the citation in a new window tab.