Difference between revisions of "Bugs"
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# Write down all the steps you did to find that bug. | # Write down all the steps you did to find that bug. | ||
# Take a picture or video (if needed). | # Take a picture or video (if needed). | ||
| − | # File a bug report at our [http:// | + | # File a bug report at our [http://tickets.nexus-sl.net bug tracker]. |
| − | # | + | # Wait for a response from one of our support members with a comment on the issue. |
# Pat yourself on the back, you just helped us find a bug! | # Pat yourself on the back, you just helped us find a bug! | ||
Latest revision as of 23:57, 1 August 2014
Have you found a bug?
- We try to deal with the bugs as fast as we can.
- Please do not send a note-card, or IM. If the bug does not get into our database, then we can not keep track of it. It will make the debugging process a lot easier on our feet.
- If you feel that you have found a bug, please take the steps below to properly report it.
How to report the bug properly!
- We like to make sure that bugs are destroyed properly and we don't have to revisit the bugs.
- Try to reproduce the bug, that way we know it's a bug.
- Write down all the steps you did to find that bug.
- Take a picture or video (if needed).
- File a bug report at our bug tracker.
- Wait for a response from one of our support members with a comment on the issue.
- Pat yourself on the back, you just helped us find a bug!
